Raksha Plus
Introduction Information We Collect How We Use Information Security Measures Data Sharing Data Retention User Rights Cookies Policy Children's Privacy Policy Updates Contact Information
Legal & Compliance

Privacy Policy

Raksha Plus is committed to protecting your privacy, safeguarding your data, and maintaining transparency about how information is collected, used, stored, and processed across our platform.

Last Updated: May 28, 2026
11
Detailed policy sections
Security
Data protection and compliance focus
Rights
User access, correction, and deletion scope
1

Overview

Introduction

Raksha Plus is a real-time emergency response and institutional safety platform designed to facilitate rapid communication, incident reporting, emergency alerting, and coordinated response management.

This Privacy Policy explains how Raksha Plus collects, uses, processes, stores, and protects personal information when users interact with our mobile applications, web applications, dashboards, communication systems, and associated services.

By accessing or using Raksha Plus, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2

Collection Scope

Information We Collect

Personal Information

  • Full name and contact information
  • Email addresses and phone numbers
  • Organization and institutional details
  • User profile and account credentials
  • Emergency contact information

Device & Technical Information

  • IP addresses and browser information
  • Operating system and device identifiers
  • Application usage logs
  • Crash reports and diagnostics
  • Network and connection metadata

Emergency Response Data

  • Real-time location coordinates
  • Audio recordings and live streams
  • Video recordings and snapshots
  • Incident reports and timestamps
  • Emergency communication history
3

Processing Purpose

How We Use Your Information

Raksha Plus processes collected information for operational, security, compliance, and emergency response purposes, including the following:

Platform Operations

Maintaining system functionality, user authentication, and service availability.

Emergency Response

Facilitating rapid alerts, real-time tracking, and coordinated emergency management.

Security Monitoring

Detecting suspicious activities, preventing abuse, and maintaining system integrity.

Compliance & Legal

Meeting regulatory obligations and responding to lawful governmental requests.

4

Protection Layer

Security Measures

Raksha Plus implements enterprise-grade security measures to protect data confidentiality, integrity, and availability.

End-to-end encrypted communications
Role-based access control systems
Secure cloud infrastructure and firewalls
Continuous monitoring and threat detection
Restricted administrative access policies
Encrypted storage and secure backups
5

Disclosure Rules

Data Sharing & Disclosure

Raksha Plus does not sell personal information to third parties.

Information may be shared only under limited circumstances, including:

  • Authorized institutional administrators
  • Emergency response authorities
  • Legal and regulatory compliance requirements
  • Cloud infrastructure and verified technology providers
  • Security investigations and fraud prevention activities
6

Storage Duration

Data Retention

Information is retained only for as long as necessary to fulfill operational, contractual, legal, and security requirements.

Emergency incident records, logs, and communication data may be retained for extended periods depending on organizational policies, legal obligations, and institutional compliance requirements.

7

Control & Access

User Rights

Depending on applicable laws and organizational policies, users may have rights including:

Accessing stored personal information Correcting inaccurate information Requesting deletion of eligible data Restricting certain processing activities Requesting export of personal data Withdrawing previously granted consent
8

Tracking Controls

Cookies & Tracking Technologies

Raksha Plus may use cookies, session identifiers, analytics tools, and similar technologies to improve user experience, maintain authentication sessions, and analyze platform performance.

Users may control browser cookie settings independently, although disabling cookies may impact platform functionality.

9

Age Protection

Children's Privacy

Raksha Plus does not knowingly collect personal information from children without appropriate institutional authorization, parental consent, or legal basis where required under applicable law.

10

Revision Notice

Policy Updates

Raksha Plus reserves the right to modify or update this Privacy Policy at any time to reflect changes in technology, legal requirements, operational practices, or service offerings.

11

Support & Legal

Contact Information

For questions, privacy concerns, legal requests, or data protection inquiries, please contact:

Organization

Raksha Plus

Email

dy@zucolsolutions.com

Support

+91 9971188424

Website

www.rakshaplus.com